Warranty and Return Information
With the industries ever changing landscape these last few years our return policy has had to adapt to these changes.
Original receipt is required to process any/all exchanges. We are NOT able to offer refunds, exchanges or returns on electrical items or any ordered parts. Parts purchased on regular in-stock items that are in original packaging and have not been damaged or removed from original packaging will be offered as store credit less a 15% restocking fee. It is a customers responsibility to know if a part being purchased will work for the intended repair or use. We encourage all customers to come prepared with their part numbers or a model and serial number if seeking assistance in sourcing the necessary parts.
**Belts being purchased and tried on machines are not returnable. Once a belt has been removed from its sleeve and placed on pulley it is no longer able to be returned.
New equipment is often delivered or picked up with a full PDI done to the equipment once it has been purchased. It is often registered at the time of the purchase depending on the several factors. As such new equipment does not qualify to be returned once it has been picked up or delivered. While rare, any issues with new equipment purchased would go through the manufacturers warranty process.
Warranty Information and Links
Warranty claims may only be completed on parts that have been installed at Huronia Small Engines by a recognized service technician.
Warranty's are not transferable to family or during the resale of equipment. Warranty applies to the original purchaser and often requires a receipt of purchase be provided in order to begin any warranty process.
While many warranty statements are very similar across all brands in the industry we do encourage customers to familiarize themselves with a manufacturer's warranty coverage and their policies prior to purchasing a piece of equipment or before regular operation of a new purchase. Below is a list of current brands and their warranty information: